How To Resolve Care Code 205.4 Error In SBCGlobal Mail?

How To Resolve Care Code 205.4 Error In SBCGlobal Mail?
Aug 04, 2022      Luis Parker      SBCGlobal email

There are many mailing software available in the market for people to choose from. One from the list is SBCGlobal Mail. Millions of billions of people use this emailing system every year. What makes it people’s favorite is all the features that it holds. You can use SBCGlobal Mail to share text, send images, documents, audio, and more, and can arrange meetings.

However, every software that is a creation by a human does have its own issues, and the 205.4 error code in SBCGlobal mail is one of them. This problem occurs on this application when AT&T faces an issue with recognizing you. When you put in your credentials and tries to log in, this is when the prompt error window appears. This eventually stops you from accessing your account.

If you are also stuck in a situation like such, then you have us. This blog is going to talk about the same. Here, we will discuss how you can resolve the 205.4 error.

Right Way To Log In

Before we go all in on the solutions to fix this issue, let us first see if you are using the right procedure to log in to your account or not. Try signing in with these steps again:

  • First, run the web browser and type, and hit the Enter key.
  • Now, wait till the login page is up, and then you will find some empty fields for you to fill.
  • Eventually, put in your email address and password carefully and correctly.
  • Thereafter, you have to hit on the Login button. Wait and see if you have logged in. Otherwise, you will receive the error code message.
  • If the error appears, it is time for you to go ahead and try the troubleshooting solutions.

Solutions For SBCGlobal Care Code 205.4

Since you can do nothing without having access to your own account. In fact, this is also a risk of losing all your existing data.

Here are a few easy troubleshoots that you can try to overcome the problem.

Solution 1: Reset SBCGlobal Password

There are times when a user forgets his password or the ATT server blocks your account because of several attempts. Under such circumstances, you can try and reset your password to resolve ATT error code 205.4.

  • In order to reset your SBCGlobal password, you need to open the browser on your system.
  • Here, in the search bar, type Hit the Enter key on your keyboard to go to the ATT Find my password page.
  • Next, on the homepage, click on Forgot Password and enter your login email address and your last name.
  • Thereafter, you need to select I’m not a robot and finally click on the Continue button to keep moving.
  • Eventually, you will have four different options to choose from. The options are:
    • Receive reset code on another email address
    • Use your ATT registered phone number.
    • Get a temporary password from ATT’s end.
    • Answer the security question that you have set for such situations
  • Whatever option you go, you will get the steps for the same on your computer screen.
  • After that, follow the instructions, and you will end up on the page where you can create a new password for your account.
  • Thereafter, you will have to put in the new password twice to confirm it. Remember to set a password strong to avoid any mishap.
  • Lastly, select the Save tab to make the changes, and now you can try and log into your account again.

Solution 2: Recover Your SBCGlobal User ID

People do not only forget their passwords but, at times, their user ID too. ATT knows this very well, and therefore it does provide its users with the option to retrieve the same. This can also be a reason behind ATT care code 205.4. 

  • Firstly, you again need to head to your stable browser.
  • After that, go to ATT Find your password page again and wait for the homepage to load.
  • Now, instead of choosing forgot password, hit on Forgot User ID.
  • As a result, you will be directed to a new window where you will see space to put in your Contact email.
  • This is the one that you provided the ATT server at the time of creating your account.
  • Thereafter, click on I’m not a robot, and the Continue button will activate; hit that.
  • Furthermore, you will receive an email from ATT with your User ID.
  • Finally, copy the address, go to ATT email and sign in.

Solution 3: Update Server Settings of SBCGlobal

If your account is linked to the incorrect SBCGlobal server settings, then this could be a reason why you need to resolve care code 205.4 in SBCGlobal Email. Therefore, you need to edit and update these settings.

  • Initially, open your Email client program, and on the home screen, locate Account Settings.
  • After that, a list of options will scroll down on your desktop.
  • Thereafter, select Change from the available list.
  • Eventually, a new window will open up where you can make the necessary edits to the server settings if any. For that, you can consider the updated ‘Incoming and Outgoing Server Settings of’

For Account-Type POP3

Make sure your settings are as same as mentioned below if you have a POP3 SBCGlobal account type.

Options Server Settings
Incoming Port 110
Incoming Server Name
Outgoing Port 465 or 583
Outgoing Server Name
Security Type SSL/TLS
POP Secure Port 995
Encrypted Connection On
Type of Encrypted Connection SSL
Username Put in your SBCGlobal email ID
Password Carefully enter SBCGlobal password

For Account-Type IMAP

Now, if you have IMAP account, then the settings must be:

Options Server Settings
Incoming Port 143
Incoming Server Name
Outgoing Port 465 or 587
Outgoing Server Name smtp.mail,att,net
Security Type SSL/TLS
IMAP Secure Port 993
Encrypted Connection On
Type of Encrypted Connection SSL
Username Put in your SBCGlobal email ID
Password Carefully enter SBCGlobal password

Solution 4: Clear Browser Cache

If none of the aforementioned solutions work for you, then the issue must lie in your browser. Every time you look for something online, you leave behind cache and search history. You, eventually, need to clear it in order to function effortlessly. You can also avoid it by running your browser in incognito mode. However, here is how you can clear your cache on the various browser to fix the 205.4 error code in SBCGlobal mail: 

In Chrome 

  • To clear the cache on Chrome, you obviously need to run the browser first.
  • Then, from the Search bar, click on the three vertical dots and select More Tools from the drop-down list.
  • Furthermore, a new list of options will open on the left.
  • Next, hit the Clear Browsing Data and wait for the window to open up. You can also access this tab by pressing the Ctrl+Shift+Delete keys on your keyboard.
  • After that, on the clear browsing data window, first, change the Time Range to All Time.
  • Thereafter, tick-mark all the options available under the list.
  • Once that is done, finally, hit the Clear Data button and wait for a couple of minutes.

You can now check if the SBCGlobal error code is resolved.

Solution 5: Check Network Connectivity

Running SBCGlobal with a weak network can be a huge reason behind the error code. You need to have a stable, active, and good-speed internet connection in order to be able to log into your account.

In case you are facing issues there, you can try to restart your router or bring it closer to your desktop. Also, if this does not help, then check if the server is down from your internet provider’s end.

Solution 6: Update Browser

In addition to all the troubleshoots, also make sure that your Windows and browser are both running on their latest version. If not, this can also work as a hindrance. Update the necessary and see if you can log into your account.

Here is a list of browsers that ATT supports and the ones that it doesn’t for your reference:


  1. Google Chrome
  2. Microsoft Edge
  3. Also, Safari
  4. Mozilla Firefox


  1. Safari 5 and other previous versions
  2. Also, Internet Explorer

Related Page: Unable to Download the Attachment in SBCGlobal Email

Wrapping Up

SBCGlobal is an emailing system that people use on an everyday basis. Users of this software know how sometimes it can cause glitches, and therefore you might need to fix the same. Therefore, for the people who are irked with the 205.4 error code in SBCGlobal mail, we have prepared this guide. Here we mentioned all the solutions that you can try to resolve the problem without any technical or external help.

In order to get answers to more such problems, you can reach out to us whenever you require. Give us a call or send us an email at our official email address, and we will help you in the best possible way.

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