Create Email Alias in SBCGlobal Email

Create Email Alias in SBCGlobal Email
Sep 12, 2022      Luis Parker      SBCGlobal email

While starting a new business, you would want to have an official email address which is different than the personal one. Through this, you would want to send and receive messages that relates to your business.

While having to manage multiple accounts, it can lead to errors and missed messages.

One tricky thing about business emails is that you don’t want to limit your company to only one address. You might separately need one for the CEO, one for the marketing department, one for accounting, etc.

That is a lot to maintain and manage. But, luckily there is one straightforward and easy way to do this. That way is having an email alias.

You must read on till the end to know what an email alias is, how you can get one and how it is going to help your business.

This is where an email alias comes in picture. You might ask yourself, “How do I add an email alias?”

In this blog, we are going to first discuss what actually an email alias is. We will then talk about how to create one in SBCGlobal email and how can one send and receive emails as the alias. Let us go further and discuss about email aliases in SBCGlobal.

What is an Email Alias?

An alternate email that you can add to your primary email is an email alias. It is a forwarding address, like an additional nickname that can be added to the primary email.

The nickname can be thought of as the one name that you use to protect your real identity or real name on the internet. This could be a department’s title or a marketing campaign name in a business setting.

Although an alias does have a separate inbox, you would not need to open it to manage those emails. The only purpose of its existence is to forward all the incoming messages to the primary email account.

The account settings and contacts of an email alias are the same as the primary account.

When Can an Email Alias be Useful?

One major benefit of an email alias is that it has the ability to create a professional digital presence for the company.

Let us assume that you have just started a business and you are the sole owner of it. You have an email id with the name which is going to be the primary email for all the business inquiries coming to you.

But, let’s say you also want to add an email address for billing inquiries and sales leads. An email alias helps you to create both these addresses and will let you redirect these email directly to your primary inbox.

Following are the four scenarios where an email address is helpful;

Either you or someone else in the company fills multiple roles

An email alias is quite useful in a case where either you or any of your employees is filling multiple roles. There would be no need of switching between the multiple inboxes.

You could directly forward all the emails to the primary inbox. This would make it easier to keep track of all the emails received.

You want to retain contacts of a former employee

Another benefit of using an email alias could be to keep in touch with people who are reaching out to a former employee. The disadvantage of this is that it may result in a crowded inbox.

Another solution to this problem is adding the email address of the employee as an alias and then changing the password when they leave. Through this you get to keep the account instead of deleting it.

You need a temporary email address

When you are concerned about the reliability of the temporary email addresses but you still need to register with a service, an email alias can prove useful. The best part of this is that you can simply delete the alias when you no longer need it.
This will allow you to stop receiving the emails at that address.

You do not want to reveal your personal email on the internet

The personal and professional lives should be kept separate. For that reason alone, you might want to not use your personal email address for the company.

Using aliases, you are still able to receive all the emails in the primary inbox while you cover up your personal information.

How to Create an Email Alias in SBCGlobal Email

You should follow the below-given steps to create an email alias in the SBCGlobal email;

  • Firstly, sign into the SBCGlobal email. You can use any browser to open the email account.
  • Secondly, click on the options and thereafter, click on more options.
  • Subsequently, click on “customizing SBCGlobal email”. Thereafter, click on the rules that help in sorting new emails. As per your convenience, you can easily sort out the emails.
  • Consequently, you need to click on the option that automatically transfers emails to their own folders. Thus, you need to remove this option.

The SBCGlobal identity function can be used to make the reply email address as your alias email address. Following steps can help you do it;

  • Firstly, go to SBCGlobal account settings and then click on the primary email ID.
  • Secondly, click on manage identities option and then the add option.
  • Thereafter, add a name which you want to connect with the alias email ID.
  • After you have added the name, enter your alias email ID in option of “email ID” and “reply-to email address”.
  • Other options such as encryption, messages and reply quote can be configured too.

Related Page: Create a Sub User or Manage SBCGlobal Email Online


We have tried to list down all the possible ways that can help you in creating the email alias. However, if you face any issues while doing this, you might want to get in touch with the SBCGlobal issue experts.

The team is available at your service all the time to whom you can reach out. The support team will understand your query, analyse it and then they will find the resolution to your issue in moments. Do reach out to us through email at

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